Company Spotlight: Medino’s—Redefining Healthcare Delivery in India, One 30-Minute Promise at a Time

Healthcare Quick Commerce E-Pharmacy 6 minutes

In the sprawling, dynamic market of Indian healthcare, Medino’s is making waves with an audacious commitment: delivering essential medicines and healthcare products within 30 minutes or for free. Co-founded in 2024 by a visionary team including Prasoon Pal (Founder and CEO), Medino’s has set out to revolutionize the $65 billion Indian pharmacy market by blending robust tech-enabled logistics with unparalleled customer-centric service.

With a rapidly growing footprint, Medino’s operates 49 dark stores across 33 cities, aiming to expand to 450+ stores within 18 months. The platform’s 24/7 accessibility and tech-driven processes are transforming how millions access medicine, setting a benchmark for efficiency and scalability in the quick-commerce healthcare sector.

What Makes Medino’s Stand Out?

1. Bold 30-Minute Delivery Promise

At the core of Medino’s model is its game-changing 30-minute delivery or free guarantee. This assurance has redefined convenience in healthcare, particularly in India’s urban and semi-urban areas where quick access to medicines can be life-saving.

2. Visionary Leadership

Prasoon Pal, alongside a team of experts from healthcare giants like Tata 1mg and SIDBI, brings a wealth of experience to the table. Their collective expertise in logistics, technology, and pharmacy solutions has been instrumental in building a resilient and innovative business model.

3. 24/7 Operations

Medino’s isn’t just another e-pharmacy; it’s a lifeline for patients. By operating round the clock, Medino’s ensures customers always have access to critical healthcare supplies, whether it's during late-night emergencies or early morning necessities.

4. Tech-Enabled Scalability

Medino’s relies on a vertically integrated model, managing everything from in-house riders to inventory, powered by data analytics to optimize logistics. This level of operational control ensures faster delivery times, lower costs, and superior customer satisfaction.

5. Proven Unit Economics

Breaking even in under 10 months and achieving profitability within three, Medino’s stores have set a gold standard for sustainability in quick commerce. With lean operations and high efficiency, the company is scaling without compromising profitability.

6. Expanding Market Footprint

India’s quick-commerce market is growing exponentially, and Medino’s is tapping into this wave. With a focus on underserved Tier-1 and semi-urban areas, the company is poised to capture significant market share and scale its ARR trajectory.

WOWS Insight

Medino’s rise underscores the broader shift in Southeast Asia’s healthcare landscape, where innovation is meeting urgent needs for access and affordability. At WOWS, we believe Medino’s success is emblematic of how startups can leverage technology, efficient logistics, and bold service commitments to redefine entire industries.

For investors, Medino’s offers a unique opportunity: a business model with proven scalability, a leadership team rooted in deep domain expertise, and the ability to balance profitability with aggressive growth. In a market as fragmented and underserved as India’s, Medino’s isn’t just competing—it’s leading.

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